C//COMPLAINT TECH SOLUTION
Trigger freezing of stolen funds
The first global, digital criminal complaint system designed to reduce cybercrime losses. Consistent with the recommendations from agencies such as FinCen and INTERPOL, we rapidly transmit legal criminal complaints to the appropriate international parties in order to trigger the freezing of stolen funds and prevent the laundering of criminal proceeds.
Use the system trusted by police
Complaint Transmission
Victims report their details digitally, supported by our trained experts. We gather the facts of the case and deliver the legal complaint to the relevant police agencies and beneficiary bank to trigger the freezing of stolen funds, thereby also preventing potential money laundering activities.
Outsourcing and digitalization
Using our website allows your team to see customer complaints in real time. Based on the dashboard information, compliance officers can initiate the SWIFT recall protocol and take other internal steps in parallel with our legal complaint delivery process. Our solution not only digitalizes your customer complaint process, but it also helps to reduce costs needed for additional customer support and compliance/investigation teams.
Funds returned
Research and personal experiences from the banking and law enforcement industries prove that rapid reaction provides victims with the best hope of recovering stolen funds. Use of our solution leads to an increasing amount of funds returned to your customers following cybercrime incidents.
How we handle your customers’ complaints
We see first-hand what matters: speed and an exclusive global network. We designed and developed our solution to deliver just that.
Fast and global
Reduce costs
